LAC Health
Human Rights and
Labor Practices
At LAC Healthcare, we believe that respect for human rights and fair labor practices are fundamental in providing exceptional healthcare services. Our commitment extends beyond immediate operations to entire supply chain, reflecting our dedication to ethical business practices and social responsibility.
Our Vision
We see a healthcare world where every individual’s rights are respected and every worker is treated with dignity. This is what drives us to maintain and improve policies that address modern-day slavery, uphold human rights, and promote fair labor practices across our operations and supply chain.
Our Core Principles
1. Human Rights
We respect and promote human rights as outlined in the Universal Declaration of Human Rights and the UN Guiding Principles on Business and Human Rights.
2. No Modern Slavery
We maintain a strict zero-tolerance policy towards all forms of modern slavery, including forced labor, human trafficking, and child labor.
3. Fair Labor
We ensure fair labor including reasonable working hours, fair wages, safe working conditions and the right to freedom of association and collective bargaining.
4. Non-Discrimination and Diversity
We promote a diverse and inclusive workplace free from discrimination based on race, color, gender, age, sexual orientation, ethnicity, disability, religion, political affiliation, union membership, national origin or marital status.
5. Health and Safety
The health and safety of our employees and those in our supply chain is our top priority. We provide a safe working environment and promote best practice in occupational health and safety.
6. Ethical Recruitment
We ensure our recruitment is ethical, transparent and respects the rights of all workers. This includes not charging recruitment fees to workers and ensuring all workers have access to their ID documents.
LAC Health Human Rights Policy: Implementation and Enforcement
Our strategy includes rigorous due diligence and risk assessment, reviewing operations and supply chains, on-site audits of high-risk suppliers, third-party risk assessment tools, and engagement with local stakeholders and NGOs.
The Supplier Code of Conduct outlines our human rights and labor practices expectations. Suppliers must sign and adhere to this code, provide evidence of their policies, allow audits, and enforce these standards down the supply chain.
We invest in training and capacity building for employees and suppliers, covering human rights and labor practices, and offer workshops and webinars on emerging issues.
We have established grievance mechanisms, including a confidential hotline, online reporting platform, local grievance procedures, and engagement with worker representatives and unions.
Our commitment to human rights and fair labor practices is ongoing. We regularly review policies, stay updated on emerging issues, collaborate with industry peers and NGOs, and set key performance indicators to measure progress.
Supply Chain Assessment and Disclosure
As part of our commitment to transparency and continuous improvement, we conduct regular supply chain assessments. These assessments help us identify risks, implement improvements, and ensure we are meeting our high standards.
Assessment Methodology
1. Supplier Self-Assessment Questionnaires (SAQs)
All suppliers complete comprehensive SAQs on human rights and labor practices.
2. Risk-Based Audits
We conduct on-site audits of high-risk suppliers, focusing on:
- Working conditions
- Wage and hour practices
- Health and safety measures
- Freedom of association
- Non-discrimination policies
- Environmental compliance
3. Worker Voice Surveys
We conduct anonymous worker voice surveys to hear directly from workers in our supply chain.
4. Collaborative Assessments
We participate in industry-wide assessment initiatives to pool knowledge and resources.
Supply Chain Transparency and Continuous Improvement Initiatives
We will publicly disclose findings from our supply chain assessments through an annual Supply Chain Transparency Report, which outlines assessment activities, findings, and improvement initiatives. Additionally, a public Supplier Performance Dashboard will display aggregate data on supplier performance across human rights and labor practice metrics. We will also publish case studies on supply chain challenges and successes, and summaries of improvement action plans developed with suppliers. Based on these findings, we will implement supplier capacity building programs, collaborate with suppliers on problem-solving, partner with industry peers and NGOs to address systemic issues, and offer innovation incentives to reward exceptional supplier performance and innovative approaches to human rights and labor practices.
Join Our Journey Towards Ethical Excellence
At LAC Health, human rights and fair labor practices are the cornerstone of our mission and values. We’re setting new benchmarks for ethical practices in healthcare, and we invite you to be part of this transformative journey.
Together, we can create a healthcare system that not only delivers exceptional care but also upholds the dignity and rights of every individual involved.