Ask LAC Healthcare
Welcome to LAC Health FAQ
At LAC Healthcare, we understand you may have questions about our services, products, and processes. We’ve compiled this FAQ to address the most common inquiries we receive.
Can’t find what you’re looking for? Don’t hesitate to reach out to our dedicated support team.
Unlocking Healthcare Solutions: Your Path to Success
Welcome to the LAC Health FAQ – your one-stop-shop for all your questions about our services, products and processes. We’ve designed this resource to be your companion in the world of healthcare supplies and procurement.
What Makes Our FAQ Unique?
- Personalised Insights: Whether you’re a healthcare professional, procurement specialist or individual looking for medical supplies, our FAQ is designed to address your questions from all angles.
- Jargon Free: We believe in clear communication. Our FAQ breaks down complex topics into bite-sized information so you’re never lost in technical terms.
- Up to Date: The healthcare industry is constantly evolving and so is our FAQ. We regularly update our content to reflect the latest industry trends, product updates and procurement best practice.
Can’t find what you’re looking for? Our support team is here to fill in the gaps and help personally. At LAC Health we want to make sure you have all the information you need when you need it.
Who is LAC Healthcare?
LAC Healthcare is a wholesale medical supplier, with over 100,000 products. We use the latest technology to offer e-commerce and fully integrated wholesale solutions for the healthcare industry. Our mission is to strengthen the supply chain across the United States to ensure national security and public safety.
What kind of services does LAC Healthcare offer??
We offer crisis and risk mitigation solutions in the supply chain through our platform, procuring.io. Our services are for:
- Large and medium size supply chains: Wholesale medical supplies, especially for high volatility markets.
- Small organizations (e.g. doctor’s offices): Retail medical supplies, so you can get the products you need without having to buy in bulk.
- All: 24/7 customer service, huge product range and technology driven solutions to simplify your procurement process.
Why should we choose LAC Healthcare?
Our mission is to secure the supply chain across the US, national security and public safety. 24/7 customer service, huge product range and technology driven solutions make us the go to for many healthcare organizations.
What is procuring.io?
procuring.io is our platform that helps with crisis and risk management in the supply chain. It’s designed for a smooth and efficient procurement process especially during tough times.
How does LAC Healthcare support smaller organizations?
For smaller entities like doctors’ offices we offer retail medical supplies so they can have access to the products they need without having to buy in bulk.
How is LAC Healthcare contributing to the community?
Through our non-profit arm the Hunger Fund we are committed to supporting the community by funding and leading initiatives. We focus on providing food and items of first necessity to those in need.
Can I avail of your services at any time?
Yes! LAC Healthcare offers 24/7 customer service so our partners and clients can get in touch with us whenever they need to.
How can I explore and purchase your products?
You can shop our huge range of products on our e-commerce platform. Whether you’re a big supply chain or a small doctor’s office our platform is designed for all your medical supply needs.
What makes LAC Healthcare different from other medical suppliers?
Our commitment to national security and public safety. We don’t just supply products we supply solutions that strengthen the medical supply chain especially during tough times.
How can I collaborate or partner with LAC Healthcare?
We are always open to collaborations that align with our mission. Please reach out to our team through our contact page, and we’ll be in touch to discuss potential partnership opportunities.
My name is Gabriel Nieves, I am CEO of LAC. For questions regarding bulk orders or teaming opportunities, please reach out directly to me at gnieves@lac.us.
If you prefer to deal with your own dedicated account manager, please call 703-904-6308.
We pride ourselves on fast and friendly customer service:
- For immediate help: Call or use our chat feature to talk to an agent now.
- For email: We will respond within 24 hours during weekdays when you contact our support (support@lac.us) or info (info@lac.us) inboxes.
Yes! We can send you a catalog for bulk pricing. And if you request, we can also send you an updated catalog on a weekly or monthly basis via email with current stock and overstock products.
Our main support email addresses are support@lac.us and info@lac.us.
Whether you have a specific concern or general inquiries, please email support@lac.us as they will redirect your concerns to the approprite team in a timely manner.
By default our website makes minimal use of cookies for e-commerce purposes, these can be managed within your browser settings and/or the cookies setting prompt window.
We do not enforce MOQ requirements on our platform, though we do recommend pricing and quantities be as reasonable as possible as to ensure success.
Please feel free to submit any original content to info@lac.us, we will review and provide feedback on our decision to post.
Use our chat at the bottom-right corner or call our support line at 703-904-6308. Please have your order number and account details ready. Wait times are usually less than 1 minute.
Need More Help with LAC Health FAQ?
Our team is ready to assist you with any additional questions beyond our FAQ. We’re here to ensure you have all the information you need!