Healthcare, Opportunists, and the Pandemic – What We Learned as a Wholesale Medical Supplier

Healthcare, Opportunists, and the Pandemic – What We Learned as a Wholesale Medical Supplier

 

Healthcare is all about giving, transforming knowledge into a direct benefit to individuals. Yet, in the middle of a pandemic, we are forced to realize that many businesses in the ecosystem don’t value it and are willing to jeopardize such noble pursuits to get ahead.

Low you have to be to jeopardize the health of hundreds of thousands of people purposefully. What can we do about these individuals? And why are they not all being held responsible? Through our experience and efforts as a wholesale supplier, we hope to do justice to all those impacted by the heinous actions of greedy business people who deliberately did uncalculatable damage. We will give specific examples of suppliers who we already know have transacted in this manner, and how you can avoid it. 
 
LAC Healthcare Solutions has launched a platform from where organizations and individuals can relate their experience with double-dealing companies, along with submitting documentation to evidence the facts. We do this in hopes to blacklist and prevent any business that intentionally sold fake medical supplies to ever do business in healthcare again. Our in-house team utilizing artificial intelligence and court records data, will post relevant companies in a public blacklist resource for all to view and consider when doing business with suppliers. 
 
Business is cutthroat, not by design, but by choice. If you steal from a thief, you have a thousand years of forgiveness. But stealing the health of innocent individuals who you don’t even know? I say jail time. Woe, for anyone within their vicinity.
 
The issue is that kids in cancer institutes were not in their vicinity and suffered greatly as fake medical supplies were pushed into hospital systems and healthcare facilities to take advantage of federal reimbursements. Healthcare organizations could do nothing about it other than closely watching inventory put into circulation. Trusted suppliers, trusted distributors, and healthcare staff was being bamboozled down and up the supply chain. 
 
Now, how do we assign responsibility? On intent, on prior knowledge of the facts, on the people who lied and misrepresented the supplies to make the sale. 
 

Lessons Learned – Wholesale Scammers

Laboratory reports, SGS certifications, and official manufacturing documents are replicated to make it impossible for anyone dealing with the crisis to figure out the truth behind it all. Emails would be spoofed, screenshots and live on the ground videos would be altered with artificial intelligence, and exclusives distributions statuses would be thrown around. 
 
Email address spoofing is the worst of them all. You can send an email as “johndoe@exclusivebrand.com” without having anything to do with the brand. Despite efforts to contain the problems, unscrupulous individuals without regard for the law would find a way to bypass it. There is no way to defend against these actions, the only option is to inform the public as much as possible of their activities. 
 
Although it is almost impossible to know if a supplier in Miami is legit while being in Washington D.C. I’ll give a couple examples of where they falter in their scam and can be quickly brought to light.
 

1. Sales process and prices are what they say when they say because “it is a seller’s market.”

Run for these hills if you catch a glimpse of this attitude. Yes, as sellers, we have a lot of control over pricing and the process during a crisis, but no respectable business will force a hospital system into submission. They are trying to cover their bottom line, which is to provide care for patients. If the supplier is not willing to negotiate, discuss transaction details, or budge, they are most likely scammers. Serious suppliers do not use pressure tactics; willful dissolution of the relationship for long-term business is due to their short-term intention to scam and flee. 
 

2. Invoices are vague, and no written refund policy

These types of scams are a lot harder to avoid. The suppliers rely on the difficulty of proving the product is fake; this process is time-consuming. The success of these lawsuits requires support from the brand in question and other evidence which suppliers intentionally omit. For instance, proving that the product in your warehouse is, in fact, the product they sent. All this may seem obvious, but during the crisis, these pressure tactics proved all too effective.
 

3. The supplier’s authorized distributor needs the money upfront, and the purchase has to be kept quiet

It is a controversial topic, but it is frequent to hear that authorized distributors could not make commitments as they were selling in unauthorized gray markets. These statements are false for many reasons, but the main reason is that if you are a wholesale medical supplier procuring for healthcare facilities, there should be no problem with them selling products. Issues had come up around this, but only when non-healthcare facilities were prioritized for price gauging. Again, these seem obvious in hindsight, yet thousands of hospitals procured medical supplies under these conditions. It was a crisis, and ordinary business processes were ineffective when nurses and doctors had to reuse perishable supplies desperately.

4. Supplier has a poor and outdated web presence

Many suppliers in the Miami and Long Beach area will tell you “We have been in business for 30 years.” And although it is true, their business is simply a used rag. They bring down their websites when they run into trouble, and a few months later bring it back up. If you cannot see any consistent online presence on Google or on review sites, this company is most likely participating in shady business. 
 
The world of gray market fake medical supplies is fascinating in how a serial killer is gripping. In the sense that not only do they steal, but they also harm countless individuals without any regard for human life. No one in this business sells a fake product intentionally without knowing they will ultimately harm an innocent patient. You sell 100,000 of a fake medical product; statistically, the chance of infection with a deadly disease is over 100%.
 
What can we do? Email info@lac.us and let us know about your experiences. Please, include in the subject line “Blacklist Review – Medical Supplies”. Let’s make sure these websites and companies never do business again in healthcare. We have the tools to stop this, but we need your help to get it done.

After experiencing a variety of shortages, crises, and inefficiencies in the status quo of the procurement and distribution industry, I undertook the responsibility of building an interface for large organizations to abstract away uncertainty throughout their supply chain under most conditions.

We are focused on building a framework from which our teams of professionals on the ground can provide a new generation of procurement support and professional services for supply chain critical organizations around the nation.

We understand that the marketing process of critical supplies is a matter of national security and public safety. In this, we found our passion and mission: developing technologies, supplier networks, and platforms for the organizations that need it most.

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